Office Administration Health Services

This course is designed to provide students with systematic knowledge and skills in computerized accounting and office administration. Students are taught in a hands-on environment to journalize accounts receivable, accounts payable, sales, inventory and payroll transactions, prepare bank reconciliations and calculate payroll.

Learners explore individual behaviour and environments in organizations, including such topics as perception, attitudes, work motivation, prevention, and wellness. The study of group dynamics is also addressed, including such topics as team building, leadership, and decision-making. Students also look at organizational structure, culture, and change. 

Office procedure skills are essential to support the daily operations of an office environment. This course develops previously learned skills acquired in OFAD 2 Office Procedures I particularly office technology and communication. Further skills taught and practiced include minute taking, scheduling, records management, travel, and finance. 

Prerequisite(s): OFAD2 + OFAD90 + OFAD122

Word processing skills are essential to working in an office environment. This course develops intermediate word processing skills and applications building on the skills learned in Introduction to Word Processing. In computer labs students practice producing complex business documents in a timed setting.

Prerequisite(s): OFAD122 + OFAD2 + OFAD90

Communication skills, including the appropriate use of social media in a business setting, are essential to working in an office environment. Building on general communication skills learned in the first semester of the office administration programs, students practice producing documents for a business setting including minute-taking. In preparation to seek employment in their field, students learn the essentials of resume writing, cover letters, networking and interviewing. 

Prerequisite(s): COMM110 OR COMM34

This course is designed to provide students with practical skills in utilizing application software to create integrated projects that address real-world scenarios. Through a hands-on approach, students will learn how to leverage the functionalities of various applications to streamline workflows, enhance productivity, and produce professional-quality projects.

Medical dicta transcription, accurate spelling, pronunciation and proficient production of medical reports using transcription equipment and medical transcription software is essential to working in a health services environment. This course introduces students to the do’s and don’ts of medical transcription and the application of correct medical report formatting and correct use of medical terminology in a timed setting. 

Prerequisite(s): OFAD2 + OFAD3 + OFAD122 + OFAD123

Every health services environment is a business office and requires clear-cut and easy-to-follow routines for its smooth and effective operation. The health services office revolves around patients and health care professionals. Students learn how to handle incoming and outgoing mail, schedule appointments, respond to written and oral requests for documentation, create, maintain and distribute patient charts, and practice effective use of the telephone. The importance of confidentiality and a code of ethics in a health services environment is also discussed.

Prerequisite(s): OFAD2 + OFAD3 + OFAD122 + OFAD123

Effective use of a spreadsheet program is essential to working in an office environment. This course expands on the student’s introductory level knowledge of spreadsheets. In computer labs, students perform intermediate computations using spreadsheet software to produce business documents within established deadlines.

Prerequisite(s): OFAD90

In this course, students examine professionalism, self-growth, communication skills, and career readiness. Learners will explore various careers in the field and the intersections of technical and personal competencies required for each. Students will gain skills that support them in job evaluation for their transition from college to the workplace.   

This course is designed to provide students with practical skills in utilizing application software to create integrated projects that address real-world scenarios. Through a hands-on approach, students will learn how to leverage the functionalities of various applications to streamline workflows, enhance productivity, and produce professional-quality projects.

Medical terminology is essential to working in a health services environment. Students learn to instinctively integrate correct medical language in the production of paper and electronic health records and documents in a health services environment.

Prerequisite(s): OFAD8

Students will efficiently and accurately transcribe error free medical documents using transcription equipment and medical transcription software. Students’ knowledge of the do’s and don’ts of medical transcription, the application of correct medical report formatting, and the correct use of medical terminology in a timed setting, are  developed to enhance the effective management of a health services environment.

Prerequisite(s): OFAD2 + OFAD3 + OFAD8 + OFAD110 + OFAD122 + OFAD123

Every health services environment is a business office and requires clear-cut and easy-to-follow routines for its smooth and effective operation. The health services office revolves around patients and health care professionals. Students learn how to independently handle incoming and outgoing mail, schedule appointments, respond to written and oral requests for documentation, create, maintain and distribute patient charts, interrelate effectively operating the telephone, and illustrate the importance of confidentiality and a code of ethics in a health services environment. 

Prerequisite(s): OFAD112

This course provides an opportunity for students to consolidate their office administration skills by performing the type of work normally completed by a specialized office administrative professional. These skills include but are not limited to paper and electronic filing, creation of specialized business documents, spreadsheet applications, intermediate financial accounting, and other office responsibilities. Additionally students are expected to conduct themselves as professionals in an office setting by demonstrating appropriate communication skills, working collaboratively within a multi-generational and multicultural team, and acting responsibly while completing assigned tasks within deadlines required for the effective operation of a specialized office environment.