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Withdrawals and Refunds

Information on withdrawal and refunds policies at St. Lawrence College.

Domestic 

Enrollment Status

a) is enrolled in an approved program leading to a credential, granted by the College’s Board of Governors;
b) is enrolled in a college program of instruction for at least 70 per cent of the student contact hours or 66 2/3 per cent of the courses required for the program of instruction in a given semester or reporting period. A student granted advanced standing or an exemption from a course is not considered to be enrolled in the course; and c) has paid fees or made arrangements for their payment.

a) is enrolled in one or more courses or in less than 70 per cent of the student contact hours or 66 2/3 per cent of the courses required for a full-time program of instruction in a given semester or reporting period; and
b) has paid fees or made arrangements for their payment.

Term/Program Withdrawals

WITHDRAWALS AND REFUNDS

INFORMATION ON ACADEMIC WITHDRAWALS AND REFUNDS POLICIES AT ST. LAWRENCE COLLEGE.

Academic Withdrawal

In accordance with the Ministry of Training, Colleges and Universities Tuition Fee Operating Procedures, students must submit formal written notification of withdrawal within 10 business days of the beginning of a term to receive a refund of fees for the current term.  The process to academically withdraw and submit this formal written notification is as follows:

  1. Make an appointment with their Student Success Facilitator
  2. Complete the Academic Withdrawal Program Change Form
  3. Submit form with student and Student Success Facilitator signature to the respective Registration Services Officer.

 

Students who withdraw prior to and including the 10th day of the term will then be refunded for:

  1. a) all term tuition and ancillary fees assessed and paid, less $500.00 administrative fee and any service charges (e.g. installment fee, late fee, deferral fee, etc.)
  2. b) and all fees paid in advance for subsequent terms

Students who withdraw after the 10th day of the term will not receive a refund for the current term. You will receive a refund of fees paid in advance for subsequent terms only. Service charges are non-refundable (includes installment, late and deferral charges.)

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INFORMATION ON MEDICAL/COMPASSIONATE WITHDRAWALS AND REFUNDS POLICIES AT ST. LAWRENCE COLLEGE.

Students who have a medical or other type of emergency during the semester after the 10th day of classes may request a grade reversal by following the steps outlined below. Based on the information provided the Registrar’s Office may, in some cases, grant a partial refund. Please note that the tuition deposit and ancillary fees are always non-refundable. The process to medically withdraw is as follows:

  1. Complete the academic withdrawal process above
  2. Complete the medical withdrawal process using the Registrar’s Office Medical/Compassionate Request
  3. Contact Student Wellness & Accessibility Wellness@sl.on.ca or 613-544-5400 ext. 5504 for assistance with the Medical withdrawal form

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Important notes:

  • Students who withdraw after the 10th day of the term, and who have outstanding fees for the current term, are liable for those outstanding fees.
  • Students who do not officially withdraw will be liable for all fees assessed.

The following actions DO NOT constitute Official Withdrawals:

  • Non-attendance
  • Verbally or electronically notifying your faculty or a counselor or college staff

Refunds

Fees paid by credit card will be refunded to the same credit card. Refunds for OSAP eligible students will be returned to the National Student Loan Service Centre. All other refunds will be paid directly to the student.

* Processing refunds may take 4-6 weeks. If you do not receive your refund within 4-6 weeks after withdrawing from the college please contact your program’s Registration Services Officer

Students who withdraw prior to and including the 10th day of the term and who are registered as OSAP eligible students will not be refunded for any OSAP deferral fees.

Any refund owing to students who received OSAP funding, will be payable to the National Student Loan Service Centre for credit against existing loans.

Every course has a date that is designated as the last day to withdraw without incurring an academic penalty (usually 2/3 of the way through the course). Students who formally withdraw after the academic penalty date will be automatically assigned an F (Fail) or NG (Requirements Not Met) grade. The academic penalty date varies by individual course within a program and it is the student’s responsibility to know the penalty dates for his/her courses.

If you drop a course or courses in a given term and you are still considered to be a full-time student as per the definition above, you are not entitled to a refund for those dropped courses.

If you drop a course or courses in a given term and you are considered to be a part-time student as per the definition above, the course(s) must be dropped prior to and including the 10th day of the term to be eligible for a refund (if applicable).

Fees paid by credit card will be refunded to the same credit card. Refunds for OSAP eligible students will be returned to the National Student Loan Service Centre. All other refunds will be paid directly to the student.

* Processing refunds may take 4-6 weeks. If you do not receive your refund within 4-6 weeks after withdrawing from the college please contact Student Services on Brockville and Cornwall campuses and your Academic School in Kingston.

International

International students must follow the International withdrawal policy. The international administrative fee varies by program. For exact amounts, please contact International Student Services, international@sl.on.ca.

Online & Continuing Education:

A full refund if the course is cancelled by the College. A refund less an administrative fee if the withdrawal request is received in writing/email ten (10) business days after semester/course start date. Full-Time Students - $500; Part-Time Students - $25 per course.

A full refund if the course is cancelled by the College. A refund less a $25 administrative fee per course if the withdrawal request is received in writing/email ten (10) business days after course start date. There are no refunds on manual/material fees.

This policy pertains to Continuing Education credit and non-credit courses:  A full refund if the course is cancelled by the College. A refund less a $25 administrative fee, per course, if the withdrawal request is received in writing/email five (5) business days prior to the start date of the course. Withdrawal requests must be forwarded to oceregistration@sl.on.ca. Non-attendance does not constitute withdrawal from a course.